Terms of service

Terms of Service

These Terms of Service govern your use of the LOOMA online store and your purchase of products from LOOMA.

By accessing our website or placing an order, you agree to these terms.

1. About LOOMA

LOOMA offers children's toys, learning products, puzzles, activity products and other play-related products through its online store.

We aim to provide accurate product descriptions, images and information. However, minor differences in product appearance, packaging, color or specifications may occur depending on the product version supplied.

2. Product information

Please read the product description, age guidance, safety information and instructions provided with each product before use.

For children's products, parents or other responsible adults should determine whether a product is appropriate for the child and should provide supervision where appropriate.

3. Pricing

Prices are displayed on the store at the time of purchase.

LOOMA reserves the right to correct pricing, product information or other errors. If an obvious error affects an order, we may contact the customer before fulfilling the order or cancel the affected order and provide a refund where applicable.

4. Orders

Submitting an order does not guarantee acceptance if a product is unavailable, an obvious pricing or listing error occurs, or an order cannot reasonably be fulfilled.

If we cancel an order after payment has been received, the applicable amount will be refunded through the original payment method where supported.

5. Payments

Payments are processed through the payment methods made available during checkout.

We do not directly store complete payment-card information.

6. Shipping

LOOMA currently ships to the destinations shown as available during checkout.

Processing and delivery times are estimates and may vary depending on the destination, supplier, shipping method, carrier, customs processes and other circumstances outside our control.

Customers are responsible for providing an accurate shipping address.

7. Returns and refunds

Returns and refunds are governed by our Return & Refund Policy.

Please review that policy before placing an order.

8. Children's products

LOOMA products intended for children should be used according to the manufacturer's or supplier's age guidance and safety information.

Inspect products before use and discontinue use if a product becomes damaged or unsafe.

9. Intellectual property

The LOOMA name, branding, logos, website content, graphics, text and other original materials are owned by or licensed to LOOMA unless otherwise stated.

You may not reproduce, distribute, modify or commercially use our content without permission.

10. Website use

You agree not to misuse the website, interfere with its operation, attempt unauthorized access, or use the website for unlawful purposes.

11. Changes to these terms

LOOMA may update these Terms of Service from time to time. Updated terms will be posted on this page.

12. Contact

If you have questions about these Terms of Service, contact:

LOOMA
Email: growth.codexx@gmail.com