Shipping policy
Shipping Policy
LOOMA currently ships to the United States.
Order processing
Orders are generally processed within 1–3 business days after payment is successfully received.
Processing times may vary during periods of high order volume or due to circumstances outside our control.
Shipping time
For US orders, estimated transit time is generally approximately 5–11 business days after processing, depending on the shipping method, destination and carrier.
These are estimates and are not guaranteed delivery dates.
Tracking
When tracking information becomes available, it will be provided to the customer using the contact information associated with the order.
Tracking information may take some time to become active after an order has been shipped.
Shipping address
Please make sure your shipping address is accurate when placing your order.
If you need to change your shipping address, contact us as soon as possible at growth.codexx@gmail.com.
We cannot guarantee an address change after an order has entered processing or fulfillment.
Delayed or missing orders
If your order appears to be delayed or you believe it may be missing, contact us at:
Please include your order number so we can investigate the shipment.
Customs and delivery delays
Delivery times may be affected by carrier delays, weather, customs processing, incorrect addresses and other circumstances outside LOOMA's control.